Support Teams - Ask Ariiah

Support Teams

Deliver human-level support powered by AI.

Ask Ariiah helps you respond faster, stay consistent, and escalate only when it’s needed.

Built for Customer Support, Community Managers & Internal Help Desks

Support should be helpful, not hectic. Ariiah helps you handle repetitive questions, free up agents, and keep communication clear across chat, voice, and social platforms.

Automate common questions
Chat across documents and files
Route issues to real agents when needed
Create support articles on demand
Support across web, WhatsApp, Telegram & more

Tools That Help You Support Better

Tool	What It Helps With
AI Chatbot	Respond instantly to FAQs or product questions 24/7.
File Chat (PDF, DOC, XLSX)	Let users ask questions about files directly—skip the search.
Voice Chatbot	Give users a natural voice option, powered by ElevenLabs.
Human Agent Handoff	Seamlessly escalate from bot to live agent—no confusion.
WhatsApp & Telegram Integration	Support users directly in the platforms they already use.
AI Assistant + Knowledge Base	Use existing content (PDFs, URLs, FAQs) to train your support AI.
AI Article & Email Writer	Generate canned replies, knowledge base articles, or support emails.

Stay Helpful & Human

Pre-train Ariiah on your FAQs, docs, and internal processes

Let users speak in their own words—Ariiah understands

Support multilingual users with voice + text

Route complex queries to live support (with unified history)

Use natural conversation (not robotic scripts) to guide users

Built for Calm, Not Chaos

Reduce response times by 80%
Let agents focus on complex, human conversations
Keep your knowledge organized and accessible
Be available on any platform—web, mobile, messaging

Frequently Asked Questions

Can the chatbot really understand our company-specific content?

Yes. You can upload PDFs, websites, or documents. Ariiah will use that to answer questions accurately.

What happens when AI can't help?

Ariiah instantly hands off to a human agent with all the context carried over.

Can we support users in WhatsApp or Telegram?

Yes. Full integrations allow your bot (and human agents) to work in these apps, without switching systems.

I sell on multiple platforms. Can I manage it all in one place?

Yes. Ariiah helps organize and create content by platform, and schedule posts across multiple channels.

Can it generate social content or ads for my products?

Absolutely. Just drop in your product link or describe the item—it will handle the rest, from post to video ad.

Let Ariiah Do the Work While You Focus on Sales

Ask Ariiah turns time-consuming tasks into simple, guided workflows so you can stay consistent and creative—without doing it all yourself.